Category · Q&A index
Consumer Rights
Consumer protection (Law 31-08), warranties, refunds.
12MONTHS
Legal warranty period for goods defects
30DAYS
Right to withdraw from distance contracts
MAD 50,000
Maximum administrative penalty for violations
48HOURS
Merchant notice period for price changes
Start here
01
I bought a defective product or service
Learn your rights when goods or services fail to meet quality standards, including warranty protections, refund procedures, and how to file complaints under Moroccan consumer law.
1 question
02
A contract has unfair or hidden terms
Understand protections against exploitative clauses, undisclosed fees, and abusive contract conditions. Find guidance on challenging illegal terms and your legal recourse options.
3 questions
03
I was misled by false advertising
Discover remedies for deceptive marketing claims, false pricing, and fraudulent product descriptions. Learn how to report violations and seek compensation for misleading information.
1 question
5 answered questions
0 lawyer-reviewed
I bought a defective product or service
A contract has unfair or hidden terms
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Can I Cancel a Home Sales Contract in Morocco?
Yes, you can cancel within 7 days at home. No payment required during this period; any charges must be refunded within 15 days of withdrawal.
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Are subscription contract terms unfair?
Unfair subscription terms creating significant imbalance between your rights and the supplier's are null and void. The supplier must prove terms aren't unfair.
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Consumer Credit: What Info & Cooling-Off Rights?
Consumer credit requires a free written offer with 7-day rate guarantee. You have 7 days to withdraw without penalty. Offers must detail costs, APR, and fees.