Yes, door-to-door selling is very strictly regulated. Any solicitation operation at your home, your residence, or your workplace — even if you requested it — must be the subject of a written contract, a copy of which is given to you at the time of conclusion, with a detachable form to facilitate your withdrawal (art. 47). All copies must be signed and dated in your own hand (art. 47).
You have a period of seven days from the order or the purchase commitment to withdraw, by sending this detachable form by any means that provides proof of receipt (art. 49). Any clause by which you would waive this right is null and void (art. 49).
You pay nothing during this period. Before the expiry of the withdrawal period, no one may demand or obtain from you, directly or indirectly, any consideration, commitment, or service, in any form whatsoever (art. 50). Payment orders must not be executed before the end of the period and must be returned to you within fifteen days following your withdrawal (art. 50).
These provisions are a matter of public policy (art. 52).
Autres questions posées par les lecteurs
Sous-questions regroupées par notre recherche — chacune renvoie vers sa réponse complète de niveau B/C.
+−Consumer Credit: What Info & Cooling-Off Rights?
Consumer credit requires a free written offer with 7-day rate guarantee. You have 7 days to withdraw without penalty. Offers must detail costs, APR, and fees.
+−Online Purchase Return: 7-Day Withdrawal Right?
Online purchases have a 7-day withdrawal right from receipt with full refund within 15 days. Extended to 30 days if supplier fails written confirmation.
+−Are subscription contract terms unfair?
Unfair subscription terms creating significant imbalance between your rights and the supplier's are null and void. The supplier must prove terms aren't unfair.
Ceci est une information juridique générale, et non un conseil juridique. Pour un conseil adapté à votre situation, consultez un avocat inscrit au barreau au Maroc.
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